Initial Requirements

Dear Customer,

Welcome to MCB Islamic Bank Digital Onboarding Portal. For a seamless account opening journey make sure the following prerequisites are met:

• You must be a Pakistani Citizen, Resident and must have a valid Identity document (CNIC/SNIC)
• Mobile number must be registered/ issued against your CNIC Number
• Signatures must be firm and as per CNIC with blue ink on plain white paper
• Income Proof / Declaration (Valid Job Letter / Salary Slip must be available)
• Email should be the primary mode of communication for digital banking

Please be informed that bank will take care of your personal details and protect it through strict information security controls. It is to confirm that all the information and documentation you provide during onboarding process will not be divulged.

Important Information

1. This product is under pilot phase and is subject to SBP's final approval for commercial launch.
2. Bank reserves the right to reject your account opening request if your SIM ownership and CNIC validity found mismatched.
3. Please ensure to use camera enabled device during onboarding journey. Your Photograph/ Video call session(s) may be recorded for bank use.
4. Please ensure to allow permission on computer for use of Location and Camera.
5. Please make sure that no VPN service is being used at the time of account opening as the bank needs to collect geo-location coordinates, otherwise the application will not be accepted.
6. Bank may perform and record video call for KYC for high risk customers, as and when necessary, in order to complete the account opening process.
7. Bank reserves the right to approve or reject an application in line with MCB Islamic Bank's internal policies, SBP's Prudential Regulations and AML/CFT/CPF Regulations.
8. Regular account holders cannot open account in Asaan Digital Account and Asaan Digital Remittance Account categories unless their regular account is closed and vice versa.
9. A customer already on-boarded for basic banking services of Asaan / Asaan Remittance account cannot open account under ADA and ADRA.
10. Cash must only be deposited at the Bank's designated counter, the receipt of which shall be evidenced through Bank's validated Deposit Slip handed over to the depositor of cash, otherwise the Bank shall not be liable if the cash is handed over to any other person who is or represents himself/herself to be the employee of the Bank.